Privacy policy
This Privacy Policy describes how ujulwamicreations.com (the “Site” or “we”) collects, uses, and discloses your Personal Information (defined below) when you visit or make a purchase from the Site.
The Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
We collect information about the version of the web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. This information is collectively defined as "Device Information".
The Device information is automatically collected when you access our Site using "cookies", "log files", "web beacons", "tags" or "pixels". Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
For more information about cookies, and how to disable cookies, see "Cookies" below and/or visit http://www.allaboutcookies.org. Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Web beacons, tags and pixels are are electronic files used to record information about how you browse the Site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including name, billing address, shipping address, payment information (including credit cards), email address, and phone number. This information is collectively referred to as "Order Information".
In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the Device and Order Information ) as “Personal Information”. We may also collect additional information from you, if you contact us for customer support.
Use of the Personal Information
Device information is collected to ensure that the Site is accurately loaded for you, and to perform analytics on Site usage to optimize the Site (i.e. we generate analytics about how you interact with the Site as well as assess the success of any marketing and advertising campaigns). We also use Device information to screen for potential risk and fraud.
Order Information is collected in order to fulfill our contracts with you for products or services placed through the Site, which includes processing your payment information, arranging products for shipping and providing you with invoices and/or order confirmations. The Order Information enables us to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Your Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help understand how our customers use the Site. You can read more about how Google uses Personal Information here: https://policies.google.com/privacy?hl=en-US#intro.
Should you wish to opt-out of Google Analytics, you can do so by following the steps here: https://tools.google.com/dlpage/gaoptout.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Should you wish to opt-out of targeted advertising, please follow the steps in the links provided below:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
European Residents Data Protection Information
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases, including with your consent; in furtherance of the performance of the contract between you and the Site and as is necessary for us to comply with our legal obligations.
Retention of Data
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include: Temporary denylist of IP addresses associated with repeated failed transactions (This denylist persists for a small number of hours); and Temporary denylist of credit cards associated with denylisted IP addresses. (This denylist persists for a small number of days.)
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
California Consumer Protection Act ("CCPA")
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.
For more information on how to modify your browser settings or how to block, manage or filter cookies, you can review your browser’s help file or visit sites such as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
SMS Marketing
We may collect the following personal information for SMS marketing purposes:
- Full name
- Phone number
- Location data
We collect this information through our website or third-party services, such as SMS marketing platforms.
We may use your personal information for the following SMS marketing purposes:
- Send promotional messages, updates, and alerts about our products and services
- Conduct surveys and analyze data to improve our marketing campaigns
- Comply with legal and regulatory requirements
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information to third-party service providers who assist us in sending SMS messages on our behalf.
You can opt out of receiving SMS marketing messages from us at any time by texting "STOP" to the number provided in our SMS messages. You may also contact us directly to request removal from our SMS marketing list.
We use reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Your continued use of our website and SMS marketing services following the changes will signify your acceptance of those changes.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@ujulwamicreations.com, or by mail using the details provided below:
Uju Lwami Creations LLC, 7945 Chancery Ridge, Duluth GA 30097, Duluth GA 30097, United States
Last updated: March 2023
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority in your jurisdiction.